Welcome to Khaas Roz. These Terms & Conditions govern your use of our website and the purchase of products from Khaas Roz.
By accessing our website, placing an order, or purchasing from us, you agree to these Terms & Conditions. Please read them carefully before using our website.
Throughout the website, the terms “we,” “us,” and “our” refer to Khaas Roz.
By using this website, you confirm that you are legally capable of entering into a binding agreement or are using the website under the supervision of a parent or legal guardian.
We reserve the right to modify, update or discontinue any part of the website, our products, policies or these Terms & Conditions at any time.
We make every effort to display our products, colours, fabrics, embroidery and details as accurately as possible.
However, the actual colour of a product may vary slightly due to photography, lighting conditions, screen settings and differences between devices.
As many Khaas Roz pieces involve detailed craftsmanship and fabric-based production, minor variations in embroidery, print placement, colour, texture or finishing may occur. Such minor variations are not necessarily considered defects.
Product availability is subject to stock, and we reserve the right to discontinue or limit quantities of any product without prior notice.
Customers are requested to carefully review the size chart and product description before placing an order.
Fit may vary depending on the design, silhouette and fabric of an individual piece.
Where customised sizing, alterations or made-to-measure services are offered, customers are responsible for providing accurate measurements.
Khaas Roz will not be responsible for fitting issues resulting from incorrect measurements provided by the customer.
Placing an order through our website does not automatically guarantee acceptance of the order.
We reserve the right to refuse, cancel or limit an order in circumstances including, but not limited to:
If payment has already been received for an order that we are unable to fulfil, the applicable amount will be refunded.
All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
Prices may be changed at any time without prior notice. However, a price change will not ordinarily affect an order that has already been successfully placed and confirmed.
Customers are responsible for providing complete and accurate billing and payment information.
Khaas Roz does not directly store complete card or banking information where payments are processed through third-party payment gateways.
Discount codes, promotional offers and other benefits may be subject to separate conditions and validity periods.
Unless specifically stated otherwise, promotional offers cannot be combined.
Khaas Roz reserves the right to modify, withdraw or cancel any promotional offer or discount at its discretion.
Products purchased during certain sales or promotional events may be final sale and may not qualify for return, refund or exchange, as specified in our Return & Refund Policy.
Orders will be shipped to the delivery address provided by the customer while placing the order.
Customers are responsible for ensuring that their name, address, contact number, PIN code and other delivery information are correct.
Estimated delivery timelines are provided for guidance and may vary due to courier delays, weather conditions, holidays, operational issues, remote locations or other circumstances beyond our reasonable control.
Khaas Roz will make reasonable efforts to ensure timely delivery but cannot guarantee delivery on a specific date unless expressly confirmed.
For detailed information, please refer to our Shipping Policy.
Returns, exchanges, cancellations and refunds are governed by our Return, Refund & Shipping Policy available on the website.
Customers are requested to review the policy before making a purchase.
Khaas Roz reserves the right to reject a return or exchange where the returned product does not satisfy the eligibility requirements stated in our policy.
Orders may only be cancelled before dispatch, subject to our cancellation policy.
Once an order has been dispatched, it cannot ordinarily be cancelled.
Khaas Roz also reserves the right to cancel an order where we are unable to fulfil it. Where applicable, any amount already paid for such an order will be refunded.
All content appearing on the Khaas Roz website, including but not limited to our:
is owned by or licensed to Khaas Roz and is protected by applicable intellectual property laws.
No content from our website or social media may be copied, reproduced, modified, republished, commercially exploited or distributed without our prior written permission.
You may not use our website:
We reserve the right to restrict or terminate access to our website where these Terms & Conditions are violated.
Our website may use or contain links to third-party services, including payment gateways, courier partners and other service providers.
These third parties may operate under their own terms and privacy policies.
Khaas Roz is not responsible for the independent acts, omissions, policies or practices of third-party service providers except to the extent required under applicable law.
We make reasonable efforts to ensure that information provided on our website is accurate and current.
However, occasional typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability or other information may occur.
We reserve the right to correct such errors and update information where necessary.
To the maximum extent permitted by applicable law, Khaas Roz shall not be liable for indirect, incidental or consequential loss arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or restrict any rights or remedies available to consumers that cannot legally be excluded under applicable Indian law.
Your personal information will be collected, used and handled in accordance with our Privacy Policy and applicable law.
By using our website, you acknowledge that you have read our Privacy Policy.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising in connection with these Terms & Conditions, the website or purchases made through Khaas Roz shall be subject to the jurisdiction of the competent courts in India, subject to any rights available to consumers under applicable law.
Khaas Roz reserves the right to update or modify these Terms & Conditions from time to time.
Any changes will become effective once the revised Terms & Conditions are published on our website.
Continued use of the website following an update constitutes acceptance of the revised terms, to the extent permitted by applicable law.
For questions regarding your order, these Terms & Conditions or our policies, please contact us:
We’ll be happy to assist you with any order-related queries.